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International Freight, White-Glove Placement & Architectural Crating

White-Glove Shipping & Installation

Details regarding safe packaging, all-India express delivery, doorstep placement, and assembly services.

Effective: November 2026 • Official Store Policy • Safe Transit Packaging

Global White-Glove Delivery Service

Outora provides premier white-glove delivery to private residences, estates, hospitality developments, and yachts across North America, Europe, the Middle East, and Asia-Pacific. Every shipment is handled by specialist architectural freight handlers experienced in oversized, luxury furniture transit.

Custom Wooden Crating & Transit Protection

All furnishings leave our European and regional workshops enclosed in climate-controlled, heat-treated ISPM-15 certified wooden crates. Shock-resistant cushioning and vapor-barrier wraps protect natural timbers and pristine finishes against marine humidity and transit vibration.

Delivery Coordination & Site Placement

Prior to delivery, our logistics concierge coordinates directly with your project manager, general contractor, or estate director to confirm site access parameters, gate clearances, elevator dimensions, and preferred delivery windows. The delivery team unpacks, positions, and levels each piece according to your floor plan and removes all crating materials for responsible recycling.

Lead Times & Commission Schedules

In-stock catalog pieces typically dispatch within 3 to 5 business days. Bespoke and made-to-order commissions undergo artisanal hand-assembly with standard lead times of 8 to 12 weeks from technical sign-off, plus maritime or air transit times.